Summary

I work with people and organizations to make sense of complex situations and build shared understanding when it matters.

I bring over twenty years of experience working across research, interviews, and synthesis to understand lived experience and complex systems. I work collaboratively to shape programs, services, and communication that people can understand, trust, and use in real life.

My work often sits at moments where misunderstanding would have real consequences, especially in contexts shaped by care, power, technology, health, or vulnerability.


Global Reach

Asia

Karachi, Kolkata, Manila, Kuala Lumpur

Africa

Bujumbura, Soweto

UK & Europe

London, Bordeaux, Monte Carlo

North America

New York, Boston, Seattle, Austin, Santa Cruz, Mexico City


Experience

Design Research & Content Design Consultant

Ongoing since 2011, with global clients from the following sectors: